Foglight® for Storage Management 4.7.0

Managing Storage in Virtual Environments

Developed for Foglight Management Server 5.9.5 / Foglight Evolve 9.0

Release Notes

July 2019


Welcome to Foglight for Storage Management

New in this release

Resolved issues and enhancements

Deprecated features

Known issues

Third party known issues

Upgrade and compatibility

System requirements


Product licensing

Getting started with Foglight for Storage Management

About Us

Welcome to Foglight for Storage Management

Foglight® for Storage Management is a monitoring solution for virtual environments utilizing physical storage to provide metrics and alerts for: performance, capacity, and topology. With Foglight for Storage Management, virtualization administrators can visualize their entire virtual to physical storage environment through detailed architectural representations. Out-of-the-box alerts provide the ability to predict, diagnose, and resolve problems affecting performance, capacity, and availability, while allowing storage administrators to visualize the consumers of storage and impacts to changes. Foglight® for Storage Management enables organizations to better manage their underlying physical storage for optimal virtual infrastructure performance, and reduce data gathering time with end-to-end visibility to quickly ascertain root cause.

These Release Notes cover the resolved issues, known issues, workarounds, and other important information about the 4.7.0 release of Foglight® for Storage Management. Review all sections before starting the installation.

New in this release

Version 4.7.0 contains the following new features and updates:



Resolved issues and enhancements

The following is a list of issues addressed and enhancements implemented in this release.

Issues resolved in this release

Defect ID

Resolved Issue


HP-3PAR validation will be failed when assigning both correct and incorrect credentials.


Improved the compellent-api.jar to adjust new date format like "2018-05-14T05:55:30-05:00".


VPLEX performance collection failure over Director Stats.


NPE in storage_administration_agentconfig.sanFnIsTargetIPInAgentASP.


Excluded Symm_VirtualProvisioningExtent and Symm_SRPExtent when processing Composite Volumes.


Generic SMI-S Agent CIM_BlockStorageStatisticalData instance failure.


Enabled FglAM HA support for Storage agent.


Deprecated features

32-bit installers

Support for Foglight for Storage Management on 32-bit platforms has been discontinued since version 4.5.5. You must upgrade to a 64-bit platform before installing or upgrading to FSM 4.7.0. 


Known issues

The following is a list of issues known to exist at the time of this release.

Cartridge-related issues

Defect ID

Known Issue


EMC CLI and HDS Tuning Manager upgrade from versions earlier than 4.6.0 could fail to collect data.


Generic SMI-S Array Agent collecting from EMC Unity array may show higher LUN Latency metrics than EMC Unity Unisphere.


Installation failed when install Foglight/FVE/FSM with embedded DB to Windows %PROGRAMFILES% dir.


If both valid and invalid credentials are provided for the system to be monitored, it is possible for the valid credential to not be found or used. The invalid credential should be manually deleted in this case.


NetApp System-api-list calls made to determine what other API calls are available may trigger log messages on the NetApp system regarding access permission on the NetApp console. Foglight for Storage Management does not call these other API methods.


Memory leak when deploying new Python agent build.


NetApp - Used in Monitored Environment value under Summary is incorrect for NASVolumes.


VM to LUN mapping calculations can fail.


SAN topology mapping is inconsistent.


Values for the protection level obtained from Clariion arrays may be different if collected using the command line from those collected using an SMIS connection.


Some NetApp filter instances will display no information for IP and FC ports.


FCoE support (Fiber Channel over Ethernet).

Known Limitations

Defect ID

Known Issue


NetApp MetroCluster configuration is not supported due to topology and command query differences between NetApp MetroCluster and Cluster (C-mode) get the inventory and performance metrics.



EMC VNXe as a collection target is not supported.


Hitachi USP: Data and Ops data rates may be shown as zero due to same level of detail is not included in target.

Third party known issues

The following is a list of third party issues known to exist at the time of this release.


Defect ID

Resolved Issue


NetApp filers can be configured for both SSLv3 and TLS connections. As a result of recent security changes in Java, the agent will no longer, by default, attempt SSLv3 connections when monitoring these systems. If a secure connection is required, it is strongly recommended that TLS be enabled for the filer. See

To enable SSLv3 connections to the filer, edit the file "jre/lib/security/" from the agent manager hosting the agent monitoring the filer, remove or comment out the line jdk.tls.disabledAlgorithms=SSLv3, and restart the agent manager.


Upgrade and compatibility

Select one of the following upgrade paths: 

If you are using: Supported Upgrade Path
Only Foglight for Storage Management version 4.4.5 or later

Upgrade to Foglight Evolve 9.0.
Only Foglight for Storage Management version 4.4, 4.3.5, 4.3, or 4.2 1. Upgrade to Foglight for Storage Management 4.4.5.
2. Upgrade to FVE 8.6.
3. Upgrade to FVE 8.7.
4. Upgrade to FVE 8.8.5.
5. Upgrade to Foglight Evolve 9.0.
Only Foglight for Storage Management version 4.1, 4.0, 3.2, 3.1.x or 3.0.x 1. Upgrade to Foglight for Storage Management 4.2.
2. Upgrade to FVE 8.6.
3. Upgrade to FVE 8.7.
4. Upgrade to FVE 8.8.5.
5. Upgrade to Foglight Evolve 9.0.
Foglight for Virtualization, Enterprise Edition

Upgrade to Foglight Evolve 9.0.


Note: For a new installation, see Getting started with Foglight for Storage Management.


The following Foglight product versions and platforms are compatible with this release.

Product Name

Product Version


Foglight Management Server


All platforms supported by this version of the Foglight Management Server

Foglight Agent Manager

Note: The monitoring agents available in this version of Foglight for Storage Management do not support the Agent Manager HA failover mode.

For more information about this mode, see the Agent Manager Guide.


All platforms supported by this version of the Foglight Agent Manager

Foglight Evolve


All platforms supported by these versions of the Foglight Evolve

System requirements

For information about system requirements for this release, see Foglight for Storage Management Installation Guide.


Note: Foglight for Storage Management requires a 64-bit Windows® or Linux® Agent Manager.



This section provides a list of references which address the most commonly faced issues relating to remote connectivity, allowing for easy troubleshooting using the vendor's information knowledgebase:


Product licensing

Foglight includes a licensing capability that restricts access to those features that are defined in the license. Any Management Server installation requires a license that grants access to server-specific parts of the browser interface and the features associated with them. Foglight cartridges are also license-protected. While some cartridges are covered by the base Foglight license (such as Foglight Agent Manager cartridges and the Cartridge for Infrastructure), others may require an additional license. Foglight for Storage Management is covered by the Foglight Evolve Monitor and Operate license.


To activate a trial or a purchased commercial license:

  1. On the navigation panel, under Dashboards, click Administration > Setup > Manage Licenses.
  2. Click Install.
  3. In the Install License dialog box, click Browse.
  4. In the file browser that appears, specify the location of the license file.
  5. In the Install License dialog box, click Install License.


Getting started with Foglight for Storage Management

Contents of the release package

The Foglight for Storage Management 4.7.0 release package contains the following:

  1. Foglight for Storage Management 4.7.0
  2. Product documentation, including:

Installation instructions

Foglight for Storage Management 4.7.0 comes pre-installed and enabled on Foglight Evolve 9.0.

To install Foglight for Storage Management on Foglight, you must install and enable the following cartridge files. The sequence of cartridge installation is important because of their dependencies:

To install cartridge files, use the Administration > Cartridges > Cartridge Inventory dashboard. For full installation instructions, refer to the topic "Installing Foglight cartridges" in the Foglight Administration and Configuration Help.

Additional resources

Additional information is available from the following:


This section contains information about installing and operating this product in non-English configurations, such as those needed by customers outside of North America. This section does not replace the materials about supported platforms and configurations found elsewhere in the product documentation.

This release was not enabled and tested for international operation. Only U.S. English configurations of this product and U.S. English datasets are fully supported. Support for non-ASCII characters or non-English configurations may work appropriately, but these configurations have not been tested and this release should be used with caution in these environments.


About Us

We are more than just a name

We are on a quest to make your information technology work harder for you. That is why we build community-driven software solutions that help you spend less time on IT administration and more time on business innovation. We help you modernize your data center, get you to the cloud quicker and provide the expertise, security and accessibility you need to grow your data-driven business. Combined with Quest’s invitation to the global community to be a part of its innovation, and our firm commitment to ensuring customer satisfaction, we continue to deliver solutions that have a real impact on our customers today and leave a legacy we are proud of. We are challenging the status quo by transforming into a new software company. And as your partner, we work tirelessly to make sure your information technology is designed for you and by you. This is our mission, and we are in this together. Welcome to a new Quest. You are invited to Join the Innovation™.

Our brand, our vision. Together.

Our logo reflects our story: innovation, community and support. An important part of this story begins with the letter Q. It is a perfect circle, representing our commitment to technological precision and strength. The space in the Q itself symbolizes our need to add the missing piece — you — to the community, to the new Quest.

Contacting Quest

For sales or other inquiries, visit

Technical support resources

Technical support is available to Quest customers with a valid maintenance contract and customers who have trial versions. You can access the Quest Support Portal at

The Support Portal provides self-help tools you can use to solve problems quickly and independently, 24 hours a day, 365 days a year. The Support Portal enables you to:


Copyright© 2019 Quest Software Inc.

Quest, the Quest logo, Foglight, and Join the Innovation are trademarks and registered trademarks of Quest Software Inc. in the U.S.A. and other countries. For a complete list of Quest Software trademarks, please visit our website at Red Hat, JBoss, the JBoss logo, and Red Hat Enterprise Linux are registered trademarks of Red Hat, Inc. in the U.S. and other countries. CentOS is a trademark of Red Hat, Inc. in the U.S. and other countries. Fedora and the Infinity design logo are trademarks of Red Hat, Inc. Microsoft, .NET, Active Directory, Internet Explorer, Hyper-V, Office 365, SharePoint, Silverlight,SQL Server, Visual Basic, Windows, Windows Vista and Windows Server are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. AIX, IBM, PowerPC, PowerVM, and WebSphere are trademarks of International Business Machines Corporation, registered in many jurisdictions worldwide. Java, Oracle, Oracle Solaris, PeopleSoft, Siebel, Sun, WebLogic, and ZFS are trademarks or registered trademarks of Oracle and/or its affiliates in the United States and other countries. SPARC is a registered trademark of SPARC International, Inc. in the United States and other countries. Products bearing the SPARC trademarks are based on an architecture developed by Oracle Corporation. OpenLDAP is a registered trademark of the OpenLDAP Foundation. HP is a registered trademark that belongs to HewlettPackard Development Company, L.P. Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both. MySQL is a registered trademark of MySQL AB in the United States, the European Union and other countries. Novell and eDirectory are registered trademarks of Novell, Inc., in the United States and other countries. VMware, ESX, ESXi, vSphere, vCenter, vMotion, and vCloud Director are registered trademarks or trademarks of VMware, Inc. in the United States and/or other jurisdictions. Sybase is a registered trademark of Sybase, Inc. The X Window System and UNIX are registered trademarks of The Open Group. Mozilla and Firefox are registered trademarks of the Mozilla Foundation. IOS is a registered trademark or trademark of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries. Apple, iPad, iPhone, Mac OS, Safari, Swift, and Xcode are trademarks of Apple Inc., registered in the U.S. and other countries. Ubuntu is a registered trademark of Canonical Ltd. Symantec and Veritas are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. OpenSUSE, SUSE, and YAST are registered trademarks of SUSE LCC in the United States and other countries. Citrix, AppFlow, NetScaler, XenApp, and XenDesktop are trademarks of Citrix Systems, Inc. and/or one or more of its subsidiaries, and may be registered in the United States Patent and Trademark Office and in other countries. PostgreSQL is a registered trademark of the PostgreSQL Global Development Group. MariaDB is a trademark or registered trademark of MariaDB Corporation Ab in the European Union and United States of America and/or other countries. Intel, Itanium, Pentium, and Xeon are trademarks of Intel Corporation in the U.S. and/or other countries. Debian is a registered trademark of Software in the Public Interest, Inc. OpenStack is a trademark of the OpenStack Foundation. Amazon Web Services, the "Powered by Amazon Web Services" logo, and "Amazon RDS" are trademarks of, Inc. or its affiliates in the United States and/or other countries. Infobright, Infobright Community Edition and Infobright Enterprise Edition are trademarks of Infobright Inc. POLYCOM®, RealPresence® Collaboration Server, and RMX® are registered trademarks of Polycom, Inc. All other marks and names mentioned herein may be trademarks of their respective companies.