Foglight® Infrastructure Utilities
Foglight® Web Monitor 5.9.3
Foglight®
Net Monitor 5.9.4
Foglight® for PowerVM 5.9.4
Developed for Foglight Management Server 5.9.4
Release Notes
November 2018
Welcome to Foglight Infrastructure Utilities
Resolved Issues and Enhancements
Getting Started with Foglight Infrastructure Utilities
Foglight Infrastructure Utilities consists of the following components:
These Release Notes cover the resolved issues, known issues, workarounds and other important information about the Foglight Infrastructure Utilities.
Note: As of these release notes, the most current version of Foglight Infrastructure Utilities are:
Review all sections before starting the installation.
Foglight Log Monitor is an Infrastructure utility shipped with Foglight for Infrastructure which monitors log
files and identifies activities that can potentially lead to performance issues.
Note: For more information about Foglight Log Monitor including known and resolved issues, see the Foglight for Infrastructure Release Notes and Foglight for Infrastructure User and Reference Guide.
This release contains the following new features and updates:
Foglight Web Monitor 5.9.3 does not include any new features.
Foglight Net Monitor 5.9.4 introduces the following new features and improvements:
Foglight for PowerVM 5.9.4 does not include any new features.
The following is a list of issues addressed and enhancements implemented in this release:
This release of Foglight Web Monitor 5.9.3 does not include any fixes or enhancements.
This release of Foglight Net Monitor 5.9.4 includes the following fixes or enhancements:
Defect ID |
Resolved Issue |
IC-4121 |
There was no data showing in the Devices Management dashboard if a NetMonitor agent was not associated with a remoteClient. |
This release of Foglight for PowerVM 5.9.4 does not include any fixes or enhancements.
The following is a list of issues known to exist at the time of this release:
The following is a list of Foglight Web Monitor issues known to exist at the time of this Foglight Infrastructure Utilities release.
Defect ID |
Known Issue |
IC-3361 | "Deployed Locations" changed frequently if user sets several different "Agent Location Alias Name" for the same location. |
IC-3043 |
Registry Value of Synthetic_Transaction_Sample_Period, Aggregation rule and collection interval should match. |
AGENT-3050 |
Further performance improvement with 6000+ URL - Transactions Domain. |
AGENT-3036 |
Issue with Overall Response Time bar. |
The following is a list of Foglight Net Monitor issues known to exist at the time of this Foglight Infrastructure Utilities release.
Defect ID |
Known Issue |
IC-3768 | The value of DeviceNameOverride cannot be displayed in the Alarms table, if user sets a value for the DeviceNameOverride field. |
IC-3013 |
Duplicate "Monitor Location" values displaying on Single Device Summary on HA primary FMS. |
AGENT-3345 |
Redesign the Net Monitor reports. |
AGENT-3258 |
It is not suitable to limit the packet size to larger than 40 bytes in UI, should find another better way. |
AGENT-3122 |
Add the ability to select existing hosts, monitored by other agents. |
AGENT-2852 |
The Single Location Summary page times out when a high number of devices is monitored by a single location. Workaround: You can monitor a maximum of 3,000 devices from a single location. Each device should be monitored from one location only. |
AGENT-2747 |
On SUSE® Linux® 10 or lower version [os command icmp] TraceRoute failed with java.lang.Exception: Stack Trace. |
AGENT-2700 |
Devices belonging to different LANs, with the same IP address but having different network IDs, are merged into the same Device Wrapper object. Workaround: Provide different override names for the merged network devices. |
AGENT-2658 |
The Net Monitor Agent does not support monitoring devices through a Round Robin DNS or DDNS name. Workaround: Do not use a Round Robin DNS or DDNS name as a device name. |
AGENT-2531 |
The response time, availability, and packet loss data are not consistent during the first time range period when the agents begin data collection. After the first time range period (four hours by default), the collected data becomes accurate. Workaround: Upgrade the Management Server to a version later than 5.6.11 (when available). |
AGENT-2449 |
Specifying an IP address as the target device name in the Net Monitor Agent Properties requires the agent to resolve the DNS name using the provided IP address. In some environments this result in a failure when the reverse DNS entry for a device is not configured properly. Workaround: Ensure that both forward and reverse DNS entries for the specified host are configured. If this does not work, use the device DNS name as the Device name override agent property value. |
AGENT-2446 |
Two network device entries in the Net Monitor Agent properties pointing to the same device do not trigger the Duplicated monitor on same IP Device rule. This is because one entry points to the device using the host name, while the other uses the IP address. Workaround: There is no workaround for this issue. |
AGENT-2108 |
NetMonitor agent doesn't support IPv6 IP address. |
The following is a list of Foglight for PowerVM issues known to exist at the time of this Foglight Infrastructure Utilities release.
Defect ID |
Known Issue |
AGENT-3716 |
PowerVMVirtualManager is not submitted when the PowerVM agent is running in an upgraded environment. For more details, see Troubleshooting Foglight for PowerVM. |
AGENT-3679 |
IBM® HMC Console events log takes too long to open, while the PowerVM agent is executing too many commands. |
AGENT-3232 |
The metrics in pop-up view of the dependency node should use the specific dependency time range, not the system time range. |
AGENT-3218 |
The "PowerVM VIOS State Inspect" alarm does not display in the alarm table as expected when using a Firefox® 18.0 browser. The "PowerVM Server Connect State" alarm has been cleared, but the warning icon of the specific server still exists when using a Firefox 18.0 browser. |
There are no known third-party issues specific to this release of Foglight Infrastructure Utilities.
The latest versions of the Foglight Infrastructure Utilities are:
For upgrade and compatibility information for these utilities, see the following sections:
The following is a list of product versions and platforms compatible with this Foglight Web Monitor release.
Product Name |
Product Version |
Platform |
Foglight Management Server |
5.7.5 and later |
All platforms supported by this version of the Foglight Management Server. |
Foglight Agent Manager |
5.7.0 and later |
All platforms supported by this version of the Foglight Agent Manager. |
Note: Foglight Agent Manager 5.7.0 or later must be installed on all the hosts that you want to use for local or remote monitoring.
The following is a list of product versions and platforms compatible with this Foglight Net Monitor release.
Product Name |
Product Version |
Platform |
Foglight Management Server |
5.6.5 and later |
All platforms supported by this version of the Foglight Management Server. |
Foglight Agent Manager |
5.7.0 and later |
All platforms supported by this version of the Foglight Agent Manager. |
Note: Foglight Agent Manager 5.7.0 or later must be installed on all the hosts that you want to use for local or remote monitoring.
The following is a list of product versions and platforms compatible with this Foglight for PowerVM release.
Product Name |
Product Version |
Platform |
Foglight Management Server |
5.7.5 and later |
All platforms supported by this version of the Foglight Management Server. |
Foglight Agent Manager Note: The monitoring agents available in this version of Foglight for PowerVM support the Agent Manager HA failover mode. For more information about this mode, see the Agent Manager Guide. |
5.8.5 and later |
All platforms supported by this version of the Foglight Agent Manager. |
Note: Foglight Agent Manager 5.8.5 or later must be installed on all the hosts that you want to use for local or remote monitoring.
Foglight Web Monitor 5.9.3 can co-exist with legacy Cartridge for Operating System 5.5.4. If you have the Cartridge for Operating System 5.5.4 installed:
To upgrade Foglight Web Monitor to version 5.9.3:
Do not uninstall or delete the previous version.
For complete instructions, see "Installing Foglight cartridges" in the Administration and Configuration Help.
For complete instructions, see "Deploying agent packages to monitored hosts" in the Administration and Configuration help.
Note: If you are monitoring URLs which need a proxy and proxy authentication, you will need to set the property 'enableProxyAuth' to 'true' to ensure there are no errors. If you do not set the property 'enableProxyAuth' to true, the monitored URLs will report a 407 error. For more details, see NTLM Proxy Authentication with Java Runtime Environment version 7.
To upgrade Foglight Net Monitor to version 5.9.4:
Do not uninstall or delete the previous version.
For complete instructions, see "Installing Foglight cartridges" in the Administration and Configuration Help.
For complete instructions, see "Deploying agent packages to monitored hosts" in the Administration and Configuration help.
To upgrade Foglight for PowerVM to version 5.9.4:
def stringType = type.getProperty("longName").type;
def shell = topSrv.beginUpdate(type);
shell.addProperty("hmcName", null, stringType, false, false, false, "default", null);
topSrv.endUpdate(shell);
def objects = #!PowerVMVirtualManager#.topologyObjects;
if(objects){
def shells = []
objects.each{object ->
def objShell = topSrv.getObjectShell(object);
objShell.set("hmcName", object.host.name);
topSrv.mergeData(objShell);
}
}
def tmp = topSrv.beginUpdate(type);
tmp.removeProperty("hmcName");
topSrv.endUpdate(tmp);
def topSrv = server.TopologyService;
def type =
topSrv.getType("PowerVMVirtualManager");
tmp = topSrv.beginUpdate(type);
tmp.removeProperty("host");
tmp.removeProperty("virtualManagerHostName");
topSrv.endUpdate(tmp);
Before installing Foglight Infrastructure Utilities, ensure your system meets the following minimum hardware and software requirements:
Operating System |
Foglight Infrastructure Utilities can be installed on any supported Foglight Management Server configuration. |
Platform, Memory, and Hard Disk Space |
The platform, memory, and hard disk space requirements for the monitored servers must match the Agent Manager requirements. For complete information, see the System Requirements and Platform Support Guide. |
To support NTLM authentication, the Java Runtime Environment (JRE) used by Foglight Agent Manager must be version 7 or later.
Foglight Agent Manager 5.8.0 and later include JRE 7. Foglight 5.7.1 includes Foglight Agent Manager 5.8.1.
Versions of Foglight Agent Manager earlier than 5.8.0 ship with JRE version 6. If you need to run Web Monitor on a version of Foglight Agent Manager earlier than 5.8.0, you must:
Note: After installing JRE, the JRE folder should be named JRE. Rename the folder to JRE if required.
Note: Prior to version 5.7.0, Foglight Agent Manager does not support a user-specified Java Virtual Machine (JVM) for an embedded Foglight Agent Manager. Therefore, the Web Monitor cartridge must be installed on an external Foglight Agent Manager.
Foglight® for PowerVM supports IBM® Power Systems™ servers based on POWER5, POWER6, POWER7, and POWER8 processors.
This section provides information about problems that you might encounter while monitoring your environment with Foglight Infrastructure Utilities:
Symptom:
You cannot delete stale transactions directly from the Performance Browser dashboard Quick View.
Resolution:
For information on how to remove stale transactions from the Performance Browser dashboard, see "Removing stale transactions from the Performance Browser dashboard" in the Foglight Infrastructure Utilities User and Reference Guide.
Symptom:
When Foglight Management Server is upgraded from version 5.7.5.x to 5.7.5.3, the server reports the error "Object being merged of type PowerVMVirtualManager has incomplete identity: PowerVMVirtualManager.host". The PowerVMVirtualManager and PowerVMVirtualCenter are not submitted successfully, and the UI does not display the data for the HMC domain.
Resolution:
Use the following commands to edit the PowerVMVirtualManager:
def topSrv = server.TopologyService;
def type = topSrv.getType("PowerVMVirtualManager");
tmp = topSrv.beginUpdate(type);
tmp.removeProperty("host");
topSrv.endUpdate(tmp);
Foglight includes a licensing capability that restricts access to those features that are defined in the license. All Management Server installations require a license that grants access to server-specific parts of the browser interface and the features associated with them. Foglight cartridges are also license-protected. While some cartridges are covered by the base Foglight license (such as Foglight Agent Manager cartridges and Foglight for Infrastructure), others may require an additional license. Foglight Infrastructure Utilities are covered by the base Foglight license.
To activate a trial or a purchased commercial license:
The Foglight Infrastructure Utilities release package contains the following:
To install Foglight Web Monitor and Foglight Net Monitor:
Installing this file: | Adds these cartridges to Cartridge Inventory: |
|
Foglight Web Monitor |
WebMonitor-5_9_3.car |
WebMonitor 5.9.3 |
WebMonitorAgent 5.9.3 |
||
WebMonitor-UI 5.9.3 |
||
EndUserModels 5.9.8 |
||
Foglight Net Monitor |
NetMonitor-5_9_4.car |
NetMonitor 5.9.4 |
NetMonitor Agent 5.9.4 |
||
NetMonitor-UI 5.9.4 |
For more information about this step, see the Foglight Administration and Configuration Help.
Navigate to the Agent Status or Agent Hosts dashboard, and deploy the following agent package files to desired hosts:
Deploy this file: | |
Foglight Web Monitor |
WebMonitorAgent.gar |
Foglight Net Monitor |
NetMonitorAgent.gar |
For more information about this step, see the Foglight Administration and Configuration Help.
Foglight for PowerVM 5.9.4 is packaged in the Foglight for Infrastructure cartridge (Infrastructure-5_9_4.car).
To install Foglight for PowerVM:
Note: Foglight for Infrastructure is order-dependent. Therefore, the Agent Manager must be updated on the Management Server prior to installing Foglight for Infrastructure.
Product: |
Installing this file: |
Adds these cartridges to Cartridge Inventory: |
Foglight for Infrastructure |
Infrastructure-5_9_4.car |
HostAgents 5.9.4 Infrastructure 5.9.4 Infrastructure-IntelliProfile 5.9.4 Infrastructure-PowerVMAddons 5.9.4 |
Caution: If Foglight for Infrastructure is already installed on the Management Server, there is no need to re-install it. Check Cartridge Inventory to see if this file is already installed. For complete information about Foglight for Infrastructure, see Foglight for Infrastructure User and Reference Guide. |
Additional information is available from the following:
This section contains information about installing and operating this product in non-English configurations, such as those needed by customers outside of North America. This section does not replace the materials about supported platforms and configurations found elsewhere in the product documentation.
This release is Unicode-enabled and supports any character set. In this release, all product components should be configured to use the same or compatible character encodings and should be installed to use the same locale and regional options. This release is targeted to support operations in the following regions: North America, Western Europe and Latin America, Central and Eastern Europe, Far-East Asia, Japan.
This release has the following known capabilities or limitations: The cartridge is enabled for Global Operations, but not localized to any particular locale.
We are on a quest to make your information technology work harder for you. That is why we build community-driven software solutions that help you spend less time on IT administration and more time on business innovation. We help you modernize your data center, get you to the cloud quicker and provide the expertise, security and accessibility you need to grow your data-driven business. Combined with Quest’s invitation to the global community to be a part of its innovation, and our firm commitment to ensuring customer satisfaction, we continue to deliver solutions that have a real impact on our customers today and leave a legacy we are proud of. We are challenging the status quo by transforming into a new software company. And as your partner, we work tirelessly to make sure your information technology is designed for you and by you. This is our mission, and we are in this together. Welcome to a new Quest. You are invited to Join the Innovation™.
Our logo reflects our story: innovation, community and support. An important part of this story begins with the letter Q. It is a perfect circle, representing our commitment to technological precision and strength. The space in the Q itself symbolizes our need to add the missing piece — you — to the community, to the new Quest.
For sales or other inquiries, visit http://quest.com/company/contact-us.aspx or call +1-949-754-8000.
Technical support is available to Quest customers with a valid maintenance contract and customers who have trial versions. You can access the Quest Support Portal at https://support.quest.com.
The Support Portal provides self-help tools you can use to solve problems quickly and independently, 24 hours a day, 365 days a year. The Support Portal enables you to:
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