Foglight® for BMC Remedy ActionPack 22.214.171.124
Developed for Foglight Management Server 5.9.4 / Foglight for Virtualization, Enterprise Edition 8.8.5
Welcome to Foglight for BMC Remedy ActionPack
New in this Release
Resolved Issues and Enhancements
Upgrade and Compatibility
Getting Started with Foglight for BMC Remedy ActionPack
Using the Foglight for BMC Remedy ActionPack, Foglight can integrate with BMC Remedy Action Request (AR) systems.
These Release Notes cover the resolved issues, known issues, workarounds, and other important information about the 126.96.36.199 release of the Foglight for BMC Remedy ActionPack. Review all sections before starting the installation.
This 188.8.131.52 release of the Foglight for BMC Remedy ActionPack accompanies the 184.108.40.206 release of Foglight for Automation, and the 8.8.5 release of Foglight for Virtualization, Enterprise Edition. It does not include any new feature or improvement.
This 220.127.116.11 release of the Foglight for BMC Remedy ActionPack accompanies the 18.104.22.168 release of Foglight for Automation, and the 8.8.5 release of Foglight for Virtualization, Enterprise Edition. It does not include any resolved issues.
The following is a list of issues known to exist at the time of this release.
Before using this cartridge you must specify the access credentials for a VMware host and any virtual machines that you want to manage.
For information about upgrading Foglight for BMC Remedy ActionPack to the latest version, see the Foglight Upgrade Guide.
The following is a list of product versions and platforms compatible with this release.
|Foglight Management Server||5.9.4||All platforms supported by this version of the Foglight Management Server|
|Foglight Agent Manager||5.9.4||All platforms supported by this version of the Foglight Agent Manager|
|Foglight For Virtualization, Enterprise Edition||8.8.5||All platforms supported by this version of the Foglight For Virtualization, Enterprise Edition|
See the Foglight System Requirements and Platform Support Guide for information about system requirements.
The Foglight for BMC Remedy ActionPack 22.214.171.124 requires the Automation-Core-5_6_3_8.car and the ActionPack-Runtime-5_6_3_8.car files. Foglight for Automation and all ActionPacks must have the same version.
Support for the Internet Explorer (IE) 6 browser has been discontinued.
Foglight includes a licensing capability that restricts access to those features that are defined in the license. Any Management Server installation requires a license that grants access to server-specific parts of the browser interface and the features associated with them. Foglight cartridges are also license-protected. While some cartridges are covered by the base Foglight license (such as Foglight Agent Manager cartridges and the Cartridge for Infrastructure), others may require an additional license.
The Foglight for BMC Remedy ActionPack is covered by the Foglight for Virtualization, Enterprise Edition license. A separate additional license may be required for installation in the base Foglight product.
To activate a trial or a purchased commercial license:
The Foglight for BMC Remedy ActionPack release package contains the following products:
See the Foglight Administration and Configuration Guide for cartridge installation instructions.
Additional information is available from the following:
This section contains information about installing and operating this product in non-English configurations, such as those needed by customers outside of North America. This section does not replace the materials about supported platforms and configurations found elsewhere in the product documentation.
This release was not enabled and tested for international operation. Only U.S. English configurations of this product and U.S. English datasets are fully supported. Support for non-ASCII characters or non-English configurations may work appropriately, but these configurations have not been tested and this release should be used with caution in these environments.
We are on a quest to make your information technology work harder for you. That is why we build community-driven software solutions that help you spend less time on IT administration and more time on business innovation. We help you modernize your data center, get you to the cloud quicker and provide the expertise, security and accessibility you need to grow your data-driven business. Combined with Quest’s invitation to the global community to be a part of its innovation, and our firm commitment to ensuring customer satisfaction, we continue to deliver solutions that have a real impact on our customers today and leave a legacy we are proud of. We are challenging the status quo by transforming into a new software company. And as your partner, we work tirelessly to make sure your information technology is designed for you and by you. This is our mission, and we are in this together. Welcome to a new Quest. You are invited to Join the Innovation™.
Our logo reflects our story: innovation, community and support. An important part of this story begins with the letter Q. It is a perfect circle, representing our commitment to technological precision and strength. The space in the Q itself symbolizes our need to add the missing piece — you — to the community, to the new Quest.
For sales or other inquiries, visit www.quest.com/contact.
Technical support is available to Quest customers with a valid maintenance contract and customers who have trial versions. You can access the Quest Support Portal at https://support.quest.com.
The Support Portal provides self-help tools you can use to solve problems quickly and independently, 24 hours a day, 365 days a year. The Support Portal enables you to:
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