Foglight^® for Oracle 5.7.5.50

Developed for Foglight Management Server 5.7.0

Release Notes Revision 3

April 2018

Revision 3:

Foglight for Oracle 5.7.5.50 Release Notes Revision 3 is a re-release of the Foglight for Oracle 5.7.5.50 Release Notes Revision 2 with the following changes:

Fixed the broken links issue.
Updated the Known issues section.

Welcome to Foglight for Oracle

New in this release

Resolved issues and enhancements

Known issues

Third party known issues

Upgrade and compatibility

System requirements

Troubleshooting

Product licensing

Getting started with Foglight for Oracle

About Us

Welcome to Foglight for Oracle

Foglight^® for Oracle allows database administrators (DBAs) to quickly and efficiently identify performance deviations, determine their root cause, perform comprehensive analyses, and resolve performance bottlenecks. This product provides web-enabled dashboards for centralized visibility, management and health checks for the Oracle instances deployed in your environment, as well as proactive alerting and alarm workflows for tracking your responses to critical performance anomalies.

Foglight for Oracle is an n-tier application, which leverages a web-based user interface to ensure having complete visibility into the Oracle infrastructure wherever an Internet connection is available.

This version of Foglight for Oracle is integrated with SQL Performance Investigator.

These Release Notes cover the resolved issues, known issues, workarounds and other important information about 5.7.5.50 release of Foglight for Oracle. Review all sections before starting installation.

New in this release

Version 5.7.5.50 contains the following new features and updates:

SQL PI repository support on Windows 2016
Data Guard monitoring enhancements
- Data Guard tab in Global View provides high-level visibility of all Data Guard environments.
- Detailed dashboards monitoring Data Guard stability and performance.
Fast Recovery Area (FRA) dashboard
Change Tracking Report
New alarms for database backups
- Added a new alarm 'DBO - Days Since Incremental Level 0 Backup'.
- Added a new alarm 'DBO - Database was never backed up using RMAN'.
OS Lockbox available in the installer wizard

Resolved issues and enhancements

The following is a list of issues addressed and enhancements implemented in this release.

Defect ID	Resolved Issue
FOGDG-300	Microsoft Visual C++ 2010 Redistributable Package is installed automatically when setting up PI.
ORAFOG-536	Enhance the performance of "Bind Variables Candidates" advisory collection.
ORAFOG-409	Fixed the issue where the value of 'Availability' in Oracle Cross Instances Availability Report always shows 100%.
ORAFOG-391	The Initialization Parameters dashboard does not display any data for Oracle database using the CDB option in version 12c.
ORAFOG-340	SQL PI for Oracle Generate Plan connection failing when SERVICE_NAME is used.
ORAFOG-249	During the agent installation of ASM database when user selects to connect with sysasm option the agent still tries to connect with sysdba option.
ORAFOG-229	Some data is not available in the ASM Disk Group Details > Storage chart.
ORAFOG-228	Several metrics (e.g. Bytes sent via SQL*Net to client) at instance level in SQL PI display their average value instead of their sum value.
ORAFOG-204	The displayed diagnostic time range is not correct or missing in the advisory window.
ORAFOG-203	The license notification "The SQL Performance Investigator (SQL PI) extension requires an add-on license" is displayed in the Foglight environment while the environment has a SQL PI license.
PIFOG-6	Windows PI repository has been upgraded to Infobright version 5.0.4.

Known issues

The following is a list of issues known to exist at the time of this release.

Cartridge-related issues

Defect ID	Known Issue
ORAFOG-642	After the upgrade from previous versions of Oracle cartridge to the version 5.7.5.50, some collections may fail due to the missing permissions. Workaround: See the Knowledge Article 255334 for details.
ORAFOG-616	If you return back to modify the Primary Database after you have completed all configurations in the Configure Data Guard Environment wizard, Foglight for Oracle will not validate and delete previous Standby Database. In this case, the creation of new Data Guard environment will be completed even if the Standby Database is not affiliated with the Primary Database.
ORAFOG-342	The 'ibprintca.pl -l' command has been deprecated, which causes the infiniband switch operation fails.
ORAFOG-324	The error "For the value "Parameters", no view is set" shows on the Databases > ASM dashboard. Workaround: This error only occurs on the Foglight Management Server 5.7.0. Upgrade your Management Server to a higher version.
ORAFOG-323	The error "No views match input type of DBO_Drill_RealTime_InitializationParameters_Instance" shows on the Databases > Overview > Configuration dashboard. Workaround: This error only occurs on the Foglight Management Server 5.7.0. Upgrade your Management Server to a higher version.
ORAFOG-315	Some error messages showed in the Management Server log, after disabling or enabling Alert log Groups.
ORAFOG-313	The Activity > Storage dashboard stopped responding after clicking any chart in the Tablespaces view in FMS 5.7.1. Workaround: Upgrade the Management Server to version 5.7.5 or later.
ORAFOG-308	History data is missing if user upgrades the Foglight for Oracle cartridge 5.7.5.37 using the SPM installer.
ORAFOG-281	DB agents need be re-upgraded after upgrading the Foglight Management Server. Workaround: Make sure to wait for more than 10 minutes between upgrade of the Foglight Management Server and Foglight for SQL Server.
ORAFOG-267	The Databases Global View dashboard shows negative and over 100% values for OS CPU metrics.
ORAFOG-232	The Fail to start derivation calculation DerivationCalculation error shows in the log file when installing the Foglight for Oracle.
ORAFOG-197	The offloadEfficiency metric has been changed to be internal and inaccessible as of Exadata software version 12.1.2.3.0, which causes the Exadata dashboard shows 'n/a' in ID, Name, and Status columns.
n/a	In case SQL PI for Oracle is monitored side by side with SQL PI for SQL Server, you must upgrade both Foglight for SQL Server and Foglight for Oracle cartridges to the same version.
n/a	In case of mixed environments (Linux® and Windows®), upgrading Foglight for Oracle to the latest version causes the agent monitored by SQL PI with SQL PI repository on Linux to stop monitoring.
ODB-12520	The following homepages were removed from the custom dashboards: Interconnect/GCS, Cluster Overview, Sessions, Instance identification and usability and Workload.
ODB-11467	In environments configured to use Agent Manager in High Availability mode the chosen Agent Manager hosting the SQL PI repository will host watchdog and maintenance agents that cannot participate in the Agent Manager high availability utility.
ODB-10918	Support for Oracle 12c has the following restrictions: Oracle 12c Flex ASM is not supported. On the database agents' Administration > Oracle > Collection Settings screen, the Tablespace Settings tab is disabled. Tablespace Storage collection settings cannot be edited for Oracle 12c.
ODB-10907	The following dashboards and views may be less responsive than others due to their complexity: Storage > Tablespaces and Datafiles > Tablespace details > Free Space Fragmentation Storage > Tablespaces and Datafiles > Datafile I/O Details > Fragmentation Activity > Locks > Locks Tree (Current) tab & Locks Historical Tree tab
ODB-10154	In order to allow the agent to connect to the remote Windows Management Instrumentation (WMI) components on Windows Server 2008 R2 or Windows 7 systems, special registry settings are required. For details, see section Configuring Registry Settings for Windows Server 2008 R2 and Windows 7 in Agent Manager Guide.
ODB-10060	When a UNIX-based Foglight Agent Manager, which is selected for monitoring a Windows-based Oracle or ASM cluster, is using virtual IP to connect to the Oracle or ASM instance, the OS connection validation fails. Workaround: Use the virtual IP /physical IP/physical host name.
ODB-10015	The following secondary parameters are not cloned when creating an agent using the Oracle Monitoring Installer: Collection Details and Environment Variables parameters in Exadata agent Exclude Diskgroups parameter in ASM agent Unless these parameters and cloned and modified by the user, the upgrade process will override them with the default values.
ODB-9950	Oracle monitoring installer does not support validation for the required sudo commands. Therefore, the sudo user should be prepared before using it. For details, see Foglight for Oracle User Guide.
ODB-9739	When editing the properties of the Foglight Agent Manager concentrator (Dashboards > Administration > Agents > Agent Status), the name of the Foglight Agent Managers should be entered in the Downstream FglAMs section exactly as they appear in the topology, under Home > Agents > All agents > <Agent name> > RMI data > Fglam host property.
ODB-9738	In an environment that includes a Foglight Agent Manager concentrator, when upgrading the environment where the concentrator does not contain any regular agents, the concentrator is not upgraded. Therefore, after the upgrade process takes place the Foglight Agent Manager concentrator has to be deployed manually.
ODB-9291	Using a virtual name when creating a CRS agent is not supported by either the CRS installation wizard or the Silent Installer tool (command line installation); both tools only support using a physical name or an IP address.
ODB-9290	The CRS installation wizard does not support using the connection type Local user, when the monitored host runs on UNIX. Workaround: use command line installation (CLI) through the Silent Installer tool, which supports this configuration.
ODB-9215	The Global Administration does not support the CRS, Exadata and ASM agents. As a result, any modification of the settings of the collection frequencies, retention policies, alarms and email notifications for these agents can be carried out only using the default Foglight tools.
ODB-9143	Exadata, ASM and CRS agents are marked in the upgrade process as 'other agents', even thought they are Oracle agents and should be marked as such.
ODB-9129, ODB-9337	When selecting the RSA key connection type in the Exadata, ASM, and CRS installers, after loading the id_rsa file, the dialog box Add Cells is automatically refreshed, thereby resetting all other fields in the dialog box (Host name, User, Passphrase, Port, and sudo) and leaving them empty.
ODB-8697	The Exclude Tablespace feature allows inserting tablespaces only by using the Java regular expression syntax, rather than wildcards.
ODB-8298	Upgrading an ASM agent that was created manually will result in a malfunctioning ASM agent that requires reconfiguration, unless the following fields in the agent settings are cloned: ASM Instances, Host Details, Environment Variables, Collection Details, and Exclude Diskgroups.
ODB-8272, ODB-8128	Foglight for Oracle supports monitoring OS clusters residing on VMware machines only in the configuration of one OS cluster node per data center; monitoring is not possible if two or more cluster nodes are located on different data center, to provide disaster recovery.
ODB-7463	Upgrading an instance that has a legacy OS cartridge installed on its host will result in creation of the database agent without the creation of the infrastructure agent. Workaround: create the infrastructure agent manually.
ODB-7457	When converting RAC One Node to RAC the OS cluster failover alarm is triggered.
ODB-7454	The invalid objects exclude list is not supported for RAC and RAC One Node.
ODB-7452	Setting the connection details of a RAC One Node and failing the validation, will result in failure to save the changes.
ODB-7446	The following alarms are displayed in the RAC level instead of the instance level: Usability Availability Single Collection status
ODB-7427	The Listener graphs under the Usability dashboard are not populated with data when monitoring RAC One Node.
ODB-7208, ODB-7169	The current implementation does not support collecting listener data from remote Windows hosts using Windows local execution (the user that is currently running the agent manager).
ODB-7171	The following metrics display NA when monitoring a RAC one node: Paging Page in Page out
ODB-7064	"Challenge response" credentials do not appear in the advanced lockbox pop up.
ODB-6939	Customers that are monitoring instances using nslookup/IP and are upgrading to the new version of the product should create the infrastructure cartridge agents themselves manually.
ODB-6784	Version 5.6.4 and above of the product uses only SSH to connect to Unix hosts. Customers upgrading from previous versions of the product that were using telnet will now be converted to use SSH
ODB-4417	User-defined collections that return a variant number of columns (such as select * from ...) will only retrieve the columns that existed during its creation. Any additional columns will be ignored.
ODB-4002	Using the administration module to configure the sessions screen parameters for a single node in a RAC environment will result in all the RAC nodes being configured with the same parameter.
ODB-3029	Creation of user-defined collections for a RAC database should be executed by selecting the RAC agent itself and not the RAC and its nodes.
ODB-2984	In the Global Administration > User-defined Collections screen, it is possible to create two collections that bear the same name with a different capitalization (for example: MyCollection and Mycollection); however, only one collection will appear in the topology, and be displayed on the User-defined Collections panel.
ODB-2829	When running user-defined collections on dynamic tables, deleted items are still kept in the topology. As a result, the number of rows displayed on the user-defined collections table will exceed the configured value for maximum allowed rows.
ODB-1465	Monitoring database backup via the Databases > Database Backup panel is not supported in Oracle® version 9i.
N/A	Partial support of Logical Standby database.

SQL PI Repository

Defect ID

Known Issue

ODB-13128

PI agents that use the PI repository on Linux® stop working when upgrading the Foglight for Oracle cartridge.

It is recommended to recreate these agents on a Windows®-based PI repository.

ORAFOG-329

PI extension cannot be enabled for DB agents that are deployed on mixed environments (Linux® and Windows®).

Workaround: Use the same version of DLP for both Linux and Windows environments. See the Knowledge Article 215534 for details.

n/a

In case SQL PI for Oracle is monitored side by side with SQL PI for SQL Server, you must upgrade both Foglight for SQL Server and Foglight for Oracle cartridges to the same version.

n/a

On mixed Windows and Linux environments, SQL PI stops monitoring after upgrading the Foglight database cartridge to 5.7.5.30 and higher.

Workaround: Perform the procedure described in the Knowledge Article 212566. If you are upgrading from 5.7.5.30 (and higher) to version 5.7.5.50, redo this procedure.

n/a

The SQL PI repository is supported for Agent Managers that reside on:

Windows 2008 and later
Linux (RHEL 6, CentOS 6, SUSE 11) and later versions

n/a

Installing SQL PI repository is not possible on an Agent Manager installed on Linux with user root.

n/a

SQL PI repository and the Agent Manager running the monitoring Oracle agents (with the SQL PI extension), can reside on Windows64 or Linux64 OS platforms in either combination, as follows:

SQL PI Repository	Oracle Agents With SQL PI
Windows64	Windows64
Windows64	Linux64
Linux64	Linux64
Linux64	Windows64

Foglight-related issues

Defect ID	Known Issue
ORAFOG-230	The 'Agent configuration failed' error prompts by chance when trying to monitor an Oracle instance. Workaround: Go to the Agent Status dashboard, then delete the reference agents manually. Redo the configuration to monitor the Oracle instance. If the above workaround does not resolve this issue, restart the Foglight Management Server.
ODB-9536	If a CRS, Exadata, or ASM agent is created, deleted, and then recreated with the same name, the nodes from the previous installation will be added to the newly created node. Workaround: Use the relevant tab in the Databases dashboard (ASM, CRS, or Exadata) to delete the nodes.
ODB-9393	A Foglight Agent Manager (FglAM) residing on a Linux/UNIX machine cannot use Windows Remote Management (WinRM) to establish connection with Windows server. Connection using WinRM can only be carried out by a an Agent Manager residing on a Windows machine.
SSDB-881	Enabling and disabling an older version of Foglight for Oracle while a newer version is installed may adversely affect the performance of the newer cartridge. Workaround: Disable the newer cartridge and enable it again, thereby overriding the settings of the older cartridge.
CR-2987	Problem: When the FMS (Foglight Management Server) and FglAM (Foglight Agent Manager) are installed on different time zones, the timestamps in the topology are not accurate. The difference from the real timestamp is: +\|time difference between FglAM and FMS\| or –\|time difference between FglAM and FMS\|.
CR-2153	Problem: A Validate Win connection failure occurs. If the Win32_PerfRawData_PerfOS_Processor class is invalid, any queries from it will fail. This is used in the OS connections validation.
n/a	Agent names must be unique. Foglight does not support the same agent name to be applied to more than one agent.

Third party known issues

The following is a list of third party issues known to exist at the time of this release.

Defect ID	Known Issue
n/a	Oracle Bug 18195919: When monitoring Oracle 12C the Activity > Datafiles I/O Activity dashboard does not show tablespaces of type TEMP.
n/a	WMI-related issue Problem: WMI support is affected by the firewall. Workaround: For Windows versions prior to Windows 2008/Vista, use the following steps: Open TCP port: 135. WMI by default uses the port range 1024 to 5000. Open up a range of ports above port 5000. Port numbers below 5000 may already be in use by other applications and could cause conflicts with your DCOM applications. It is recommended to have at least 100 ports opened, as several system services rely on these RPC ports to communicate with each other. Add the registry key, including additional ports. Use the RPCCfg.exe (Windows Resource Kits) by running: rpccfg.exe -pe 5009-5009 -d 0 Manually add the registry keys under: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Rpc\Internet For Windows Vista and Windows Server 2008: According to Microsoft (http://support.microsoft.com/kb/929851), the default dynamic port range for TCP/IP has changed in these versions. The new default start port is 49152 and end port is 65535. Subsequently, monitoring instances that run under these operation systems can be carried out by using either of the following options: Configure the firewalls to allow traffic between servers in the dynamic port range of 49152 through 65535 (less secure). Limit the port range that is used in each monitored server.
n/a	Monitoring an Oracle instance that resides on a Windows 2008R2 requires a workaround as follows: - Browse to http://support.quest.com/ and log in - Perform solution SOL65870
n/a	Some base values are not updated when using the Win32_PerfRawData_PerfDisk_LogicalDisk WMI class to calculate performance data in Windows Vista or in Windows Server 2008, because this class does not contain the PercentDiskTime_Base metric. Workaround: A hotfix is available on Microsoft site, http://support.microsoft.com/kb/961435/en-us.

Upgrade and compatibility

A direct upgrade to Foglight for Oracle 5.7.x is only available from version 5.5.8 or later. Customers that are running earlier versions of the product must first upgrade to version 5.5.8 and then upgrade to version 5.7.x.

Note: The Foglight for Infrastructure agent will not be created in the following scenarios:

If the agent is configured to use an IP address instead of the host name.
If the agent was not configured to monitor the operating system prior to the upgrade.
If the agent's host is currently monitored by the legacy OS cartridge (prior to version 5.6.4).

Foglight for Oracle 5.7.5.50 requires Management Server version 5.7.0 or later and Agent Manager version 5.8.0 or later.

To upgrade Foglight for Oracle to version 5.7.5.50:

Use the installer file to upgrade both the Foglight Management Server and the Foglight for Oracle cartridge to version 5.7.5.50.

Upgrade the Management Server to version 5.7.0 or later.
Install version 5.7.5.50 of the cartridge as you would a new Foglight for Oracle cartridge. Do not delete the older version of the .car file. Install version 5.7.5.50 over the older version.

Note: It is recommended that you ensure the privilege levels of the users that are used to monitor the Oracle® instances after each upgrade. This can easily be done in the following location: Databases > Administration > Connection Details > Test Connection.

For cartridge installation instructions, see the Foglight for Databases Deployment Guide.

Note: Foglight for Oracle does not support the upgrade method of placing the new version in the folder <foglight_home>/upgrade/cartridge/.

Important: If you are upgrading to the current version of Foglight for Oracle in a Federation architecture, the upgrade should be applied first to the Federated Children and then to the Federation Master. If the Federation Master is upgraded first, it will display incorrect information regarding the number of instances being monitored in the Status Summary section.

The following Foglight product versions and platforms are compatible with this release.

Product Name

Product Version

Platform

Foglight Management Server

5.7.0 or later

All platforms supported by this version of the Foglight Management Server

Foglight Agent Manager

Note: The monitoring agents available in this version of Foglight for Oracle do not support PI monitoring with the Agent Manager HA failover mode. For more information about this mode, see the Agent Manager Guide.

5.8.0 or later

All platforms supported by this version of the Foglight Agent Manager

System requirements

Before installing Foglight for Oracle, ensure your system meets the following minimum hardware and software requirements:

Hardware and software requirements
UNIX server and programs
UNIX user permissions and installation settings
Required privileges
Supported platforms

Hardware and software requirements

Before installing Foglight for Oracle, ensure that your system meets the hardware and software requirements detailed in Foglight System Requirements and Platform Support Guide.

Customers running large deployments (that is, with more than 50 Oracle instances) should consult the Foglight for Databases Deployment Guide.

UNIX server and programs

The following UNIX programs must be accessible to the user logged on to the UNIX and Linux computers:

On all platforms: df, du, awk, iostat, vmstat, uptime, netstat, sed, ps, uname, ls -l

In addition, the following platform-specific programs must be available:

On the Linux platform: /proc/vmstat, /proc/net/dev, free, /proc/cpuinfo, getconf
On the Solaris platform: /usr/sbin/prtconf, mpstat, pagesize, psrinfo
On the AIX platform: lsattr, lsdev, pagesize, bindprocessor, lsdev, oslevel
On the HP-UX specific platform: bdf (instead of df), sar, /var/adm/syslog/syslog.log, /usr/sbin/ioscan, getconf, /swapinfo, InfoLog (needs to be enabled)

Programs that should be configured to be run using sudo

The sudo utility allows system administrators to grant specific users (or groups of users) the ability to run certain commands that require administrative privileges as root, without having to log in as administrator.

The programs that can be run using sudo in the various Linux and UNIX operating systems are as follows:

On all platforms, when monitoring the Clusterware using the CRS agent:
- For running the Clusterware monitoring wizard: test, uname, ps, awk, {CRS_HOME}/bin/olsnodes
- For monitoring the Clusterware: {CRS_HOME}/bin/crs_stat (for versions 10gR1, 10gR2, 11gR1), ${CRS_HOME}/bin/crsctl(for versions 11gR2 and above), tail
On all platforms: df, du, awk, iostat, vmstat, uptime, netstat, sed, ps, uname, grep, ls -l

In addition, the following platform-specific programs must be available:

On the Linux platform: /proc/vmstat, /proc/net/dev, free, /proc/cpuinfo, getconf
On the Solaris platform: /usr/sbin/prtconf, mpstat, pagesize, psrinfo
On the AIX platform: lsattr, lsdev, pagesize, lsdev, bindprocessor, oslevel
On the HP-UX specific platform: bdf (instead of df), sar, /var/adm/syslog/syslog.log, /usr/sbin/ioscan, getconf, /swapinfo, InfoLog (needs to be enabled)

UNIX user permissions and installation settings

On AIX, the user must be a member of the administrator group to be able to run the sar command.
On Linux, the sysstat package must be installed to enable the user to get detailed disk I/O information.
On Linux the /proc filesystem must be present.
For connection using SSH, the sshd daemon must be installed and running.
For connection using telnet, a telnet daemon must be installed and running.
The UNIX user should have no special processing on log-on. In particular there must be no input required from the user, and nor should any special login banners be displayed.

Required privileges

For information on the required privileges, refer to the Foglight for Databases Deployment Guide.

Direct NFS client

This version of Foglight for Oracle support usage of direct NFS client.

Monitoring an Instance that Is Part of a Data Guard Environment

To monitor a data guard environment with a physical standby (Redo Apply):

Make sure that the Standby Database is in receiving mode.
Use SQLPLUS to connect to the Primary Database as SYS user.
Create the standby Foglight schema owner.
From the Primary Database, run the grant privileges script on the standby user created in Step 3. to stay in that mode after the check.
Open a web browser and run the Oracle Monitoring Installer wizard.
Select "Add a New Instance".
Specify the Standby Database credentials and connection details (the user that was created in Step 3).
Click Verify Connectivity.
If the Standby Database is mounted, click on validate standby button.
After the verify process is complete, the next step is to monitor the physical Standby Database.

To monitor a data guard environment with logical standby (SQL Apply):

Use SQLPLUS to connect to the logical standby as SYS user.
Create the standby Foglight schema owner.
Open a web browser and run the Oracle Monitoring Installer wizard.
Continue the discovery process as usual, using the logical standby user credentials and connection details.
Click Verify Connectivity.
Once the connectivity verification is completed, the next step is to monitor the logical standby database.

Supported platforms

Foglight for Oracle supports monitoring the following platforms:

Supported Oracle® Database Versions:
- 10g
- 11g
- 12c
Supported Oracle Editions (all):
- Enterprise Edition
- Standard Edition
- Standard Edition One
- Standard Edition 2
- Express Edition
- Personal Edition
Supported Operating Systems:
- All Operating systems supported by Oracle.

Note 1: Foglight for Oracle supports monitoring the Amazon Relational Database Service (Amazon RDS™).

Note 2: SQL PI extension supports Oracle versions 11gR1 and later.

Linux on System Z (z/Linux) support

Foglight for Oracle fully supports monitoring of instances that are installed on a z/Linux operating system. The supported monitored instances versions are the same as specified in the list above for the Linux platform.

Troubleshooting

This section provides a list of references which address the most commonly faced issues relating to remote connectivity, allowing for easy troubleshooting using the vendor's information knowledgebase:

To verify TCP/IP connectivity for SQL statement collections, Management Studio (SSMS) cannot be used as other protocols may be leveraged. Instead, verify connectivity using a UDL as detailed here: http://support.microsoft.com/kb/308075/
To verify the WMI connectivity using a Microsoft Windows built-in utility, see http://technet.microsoft.com/en-us/library/cc180684.aspx
To troubleshoot WMI access permissions, see http://blogs.technet.com/b/askperf/archive/2007/08/14/wmi-troubleshooting-permissions.aspx
For information about WMI connectivity from Windows Server 2003/Vista and later versions, see http://msdn.microsoft.com/en-us/library/aa822854(VS.85).aspx
For WMI troubleshooting tips and techniques, see http://msdn.microsoft.com/en-us/library/aa394603(VS.85).aspx

Product licensing

Foglight includes a licensing capability that restricts access to those features that are defined in the license. Any Management Server installation requires a license that grants access to server-specific parts of the browser interface and the features associated with them. Foglight cartridges are also license-protected. While some cartridges are covered by the base Foglight license (such as Foglight Agent Manager cartridges and the Foglight for Infrastructure), others may require an additional license.

Foglight for Oracle is covered by the base Foglight license that allows cartridges to be installed. The SQL Performance Investigator extension requires a dedicated license.

To activate a trial or a purchased commercial license:

On the navigation panel, under Dashboards, click Administration > Setup > Manage Licenses.
Click Install.
In the Install License dialog box, click Browse.
In the file browser that appears, specify the location of the license file.
In the Install License dialog box, click Install License.

Getting started with Foglight for Oracle

Contents of the release package

The Foglight for Oracle 5.7.5.50 release package contains the following:

Foglight for Oracle cartridge:
- DB_Oracle-5_7_5_50.car
Product documentation, including:
- Foglight for Oracle User and Reference Guide (PDF and online help)
- Foglight for Databases Deployment Guide (PDF)
  Note: This guide replaces the following documents, provided in previous versions of this product: Foglight for Oracle Getting Started Guide, Foglight for Oracle Permissions Guide, and Foglight for Oracle Hardware Sizing Guide.
- Foglight for Oracle Release Notes (this document)

Installation instructions

For installation pre-requisites, permissions, information necessary to determine your environment’s hardware requirements, and for installation instructions, see the Foglight for Databases Deployment Guide.

Additional resources

Additional information is available from the following:

Online product documentation (http://documents.quest.com/ProductsAZ.aspx#F)
Foglight Community https://www.quest.com/community/products/foglight/

Globalization

This section contains information about installing and operating this product in non-English configurations, such as those needed by customers outside of North America. This section does not replace the materials about supported platforms and configurations found elsewhere in the product documentation.

This release is Unicode-enabled and supports any character set. In this release, all product components should be configured to use the same or compatible character encodings and should be installed to use the same locale and regional options. This release is targeted to support operations in the following regions: North America, Western Europe and Latin America, Central and Eastern Europe, Far-East Asia, Japan.

This release has the following known capabilities or limitations: The server will be enabled for Global Operation, but not localized to any particular locale.

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Contacting Quest

For sales or other inquiries, visit https://www.quest.com/company/contact-us.aspx.

Technical support resources

Technical support is available to Quest customers with a valid maintenance contract and customers who have trial versions. You can access the Quest Support Portal at https://support.quest.com.

The Support Portal provides self-help tools you can use to solve problems quickly and independently, 24 hours a day, 365 days a year. The Support Portal enables you to:

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Engage in community discussions.
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