Foglight® Experience Monitor 5.8.1
Release Notes
November 2017
Welcome to Foglight Experience Monitor
Resolved Issues and Enhancements
Getting Started with Foglight Experience Monitor
Foglight® Experience Monitor is a comprehensive appliance-based solution that empowers organizations to effectively manage, troubleshoot, and optimize all components of the service delivery chain under their control. With our turn-key, self-contained computer system, customers gain unprecedented visibility into the inner workings of their network infrastructure and the quality of the end user’s experience. The appliance provides concise, accurate information in real-time about component performance, systematic failures, and a wealth of other information.
These Release Notes cover the resolved issues, known issues, workarounds, and other important information about this Foglight Experience Monitor release. Review all sections before starting the installation.
Note: This hotfix also includes the bug fixes addressed by the previous Foglight Experience Monitor hotfix:
This release contains the following new features and updates:
The following is a list of issues addressed and enhancements implemented in this release.
|
Defect ID |
Resolved Issue |
|
FXM-959 |
Upgraded the curl and cur libs to version 7.50.3 to resolve the known vulnerabilities. |
|
FXM-955 |
Improved FxM's ecrit log file to show Excessive Data Volume related information if this value changes. |
|
FXM-950 |
The portal sometimes aggregates metrics from both probes, if two probes have been set as the HA mode. |
|
FXM-941 |
Upgraded OpenSSL to version CVE 2016 2107 to resolve OpenSSL oracle padding vulnerability. |
|
FXM-921 |
Fixed issue where some siteminder agents were blocked when initializing SMA API. |
|
FXM-920 |
Fixed issue where netcat command was removed in Foglight Experience Monitor release 5.8.0. |
|
FXM-916 |
Fixed issue where users were unable to run command ethtool in Foglight Experience Monitor release 5.8.0. |
|
FXM-918 |
Improved the SiteMinderAgent log to the show debugging information related to siteminder operations. |
|
FXM-856 |
Improved FxM's log file to show the IP address of the server that uses Diffie-Hellman as key exchange encryption. |
|
Defect ID |
Resolved Issue |
|
FXM-913 |
Extra siteminder sites got deleted even if only one site was selected in the portal-probe environment. |
|
FXM-912 |
Fixed issue where a popup dialog opened but without returned values after clicking Verify Settings in the SiteMinder Configuration page. |
|
FXM-907 |
Fixed issue where FxM was failed to send scheduled reports to email receivers. |
|
FXM-831 |
Site with the script tag was not being escaped properly in the resource list. |
|
Defect ID |
Resolved Issue |
|
FXM-893 |
Fixed issue where users were unable to run
|
|
FXM-890 |
Fixed vulnerability due to CURL/LIBCURL UP TO 7.50.0 0 - CVE-2016-5419. |
|
FXM-889 FXM-888 |
Updated msrsdeftool to override MaxObjects and TTL for a single category. |
|
FXM-887 |
Fixed issue where upgrading from version 5.7.0 to version 5.8.0 failed, due to SiteMinder integration. |
|
FXM-885 |
Fixed issue where users were unable to add monitoring for IP addresses of type xx.xx.xx.255 (submark /22). |
|
FXM-882 |
Fixed issue where a slow probe/portal network connection was causing holes in reports, due to configuration loading time. |
|
FXM-879 |
Fixed issue where the remote syslog did not work after configuring the syslog server IP on Network Settings page. |
|
FXM-875 |
Fixed issue where the console was capturing traffic, but the auto-discovery functionality was not working correctly. |
|
FXM-861 |
Permanent cookies contain sensitive session information. Fix: The cookie itself cannot be eliminated, since it is used to identify the user. In order to address this security concern, customers must shorten the session cookie lifetime, by editing the session.cookie_lifetime setting in the php.ini file. The following is an example where the session.cookie_lifetime is set to expire in 5 minutes:
To edit the php.ini file:
|
|
FXM-859 |
Fixed issue where the Body parameters were accepted in queries. |
|
Defect ID |
Resolved Issue |
|
FXM-858 |
Fixed cross-site scripting issue on the Foglight Experience Monitor web console login page. |
The following is a list of issues known to exist at the time of this release.
|
Defect ID |
Known Issue |
|
FXM-967 |
After enabling SSL and then disabling SSL access, the FxM web console cannot be logged in, regardless with HTTP or HTTPs protocol. Workaround: Clear the browser's cookie, and then log into the FxM web console with HTTP protocol. |
|
FXM-802 |
Retain configured IPs and ports when changing appliance IP. |
|
FXM-665 |
Column headers in table in PDF report crowded. |
|
FXM-619 |
Server Auto-Discovery shows no servers with low traffic. |
|
FXM-588 |
Details link on Server Auto Discovery page brings up wrong server information. |
|
FXM-446 |
Subnets over 18 Hangul characters in length exceed the Subnet field limit of 64 characters in the Session database. Workaround: When using Far East characters, limit subnet names to eight characters. |
There are no known third party issues specific to this release of Foglight Experience Monitor.
Download upgrades from the Quest Support Portal (https://support.quest.com/) and install them using the following procedure.
Important: If you are upgrading Foglight Experience Monitor to version 5.8.1, you must also upgrade Foglight Experience Viewer to version 5.7.0.
To install an upgrade:
Important: The Log page is displayed until the upgrade installation process requires all system applications to stop. Consequently, the web console will not be available and the system may be offline for a period of 30 minutes to 3 hours. Do not reboot the appliance during the upgrade. When the console program is available during the database upgrade process, you can log in to see the progress of the upgrade. When the web console login page becomes available, the upgrade is complete.
Note: The upgrade file must have a .pkg extension, otherwise you will receive an error message.
For detailed upgrade information, see the Foglight Experience Monitor Installation and Administration Guide.
The following table shows the version upgrade path that you can take from one version of Foglight Experience Monitor to another. Source Version refers to the current Foglight Experience Monitor that you have installed. Destination Version refers to the highest version of Foglight Experience Monitor to which you can upgrade.
|
Source Version |
Destination Version |
|
5.6.2 |
5.6.3 |
|
5.6.3 |
5.6.5 |
|
5.6.5 |
5.6.6 |
|
5.6.6 |
5.7.0 |
|
5.7.0 |
5.8.0 |
|
5.8.0 |
5.8.1 |
Foglight Experience Monitor 5.8.1 is compatible with:
This section provides the hardware specifications for Foglight Experience Monitor systems.
The Foglight Experience Monitor appliance supports SUSE Linux® Enterprise Server.
The following table provides information about the Dell appliance hardware configurations supported in this release.
Note: This data is subject to change. To get the latest information, go to Dell's Website and search for your specific hardware.
|
PowerEdge™ R730 |
Configuration Details |
|
System |
PowerEdge™ R730 |
|
Processors |
2 x Intel® Xeon® E5-2640 |
|
Memory |
128 GB (8 x16 GB) |
|
Drives |
8 x 1TB 7.2K RPM SATA 6Gbps 3.5in |
|
PCIe Cards |
4 x8 PCIe Slots + 2 x16 PCIe Slots |
|
Power Supply |
Dual, Hot-plug, Redundant (1+1) |
|
Total Input Power |
495 watts |
Quest continues to support Foglight Experience Monitor on the following Dell PowerEdge™ appliances. However, these appliances are no longer available for purchase.
|
PowerEdge™ R720 |
Configuration Details |
|
System |
PowerEdge™ R720 |
|
Processors |
2 x Intel® Xeon® E5-2640 |
|
Memory |
32 GB (8 X 4 GB) |
|
Drives |
4 x 1TB 7.2K RPM Near-Line SAS 3.5in |
|
PCIe Cards |
4 x8 PCIe Slots + 2 x16 PCIe Slots |
|
Power Supply |
Redundant |
|
Total Input Power |
222 watts |
|
Airflow Rate |
16 cubic feet per minute |
|
Total Weight |
65 pounds |
|
Total Input Current |
2 amperes |
|
Declared A - Weighted Sound Power Level |
4.7 bels |
|
Air Temperature Rise |
45.1 F |
Support for FxM 5.6.x versions has been discontinued as of March 27, 2016, and FxM 5.7 is in Limited Support status as of March 18, 2017. Customers running these versions of the product are encouraged to upgrade their systems to the latest FxM version.
Your appliance should arrive with a commercial license key previously configured, but there may be circumstances in which only a temporary 90-day license key was installed. If your appliance has a temporary license key, you need to purchase and activate a commercial license key. Contact your Quest Sales representative about purchasing a license.
Important: If a temporary key is allowed to expire, the appliance agent stops collecting data until a valid key is provided, and any attempt to log in to the web console leads you to the Setup Wizard. Previously collected data is retained.
To activate a purchased license during setup:
To activate a purchased license at any time:
The Foglight Experience Monitor 5.8.1 release package is a software update to existing appliance installations.
The release package contains the following components:
For first-time installation and configuration information of a single FxM Dell PowerEdge™ appliance and a single FxV Dell PowerEdge™ appliance (configured for Server/Archiver), see the Foglight Experience Monitor Quick Installation Guide.
For detailed information about installing and configuring Foglight Experience Monitor appliances, see the Foglight Experience Monitor Installation and Administration Guide.
Additional information is available from the following:
This section contains information about installing and operating this product in non-English configurations, such as those needed by customers outside of North America. This section does not replace the materials about supported platforms and configurations found elsewhere in the product documentation.
This release is Unicode-enabled and supports any character set. In this release, all product components should be configured to use the same or compatible character encodings and should be installed to use the same locale and regional options. This release is targeted to support operations in the following regions: North America, Western Europe and Latin America, Central and Eastern Europe, Far-East Asia, Japan.
We are on a quest to make your information technology work harder for you. That is why we build community-driven software solutions that help you spend less time on IT administration and more time on business innovation. We help you modernize your data center, get you to the cloud quicker and provide the expertise, security and accessibility you need to grow your data-driven business. Combined with Quest’s invitation to the global community to be a part of its innovation, and our firm commitment to ensuring customer satisfaction, we continue to deliver solutions that have a real impact on our customers today and leave a legacy we are proud of. We are challenging the status quo by transforming into a new software company. And as your partner, we work tirelessly to make sure your information technology is designed for you and by you. This is our mission, and we are in this together. Welcome to a new Quest. You are invited to Join the Innovation™.
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For sales or other inquiries, visit www.quest.com/contact.
Technical support is available to Quest customers with a valid maintenance contract and customers who have trial versions. You can access the Quest Support Portal at https://support.quest.com.
The Support Portal provides self-help tools you can use to solve problems quickly and independently, 24 hours a day, 365 days a year. The Support Portal enables you to:
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