Foglight™ for Storage Management 4.4.5

Managing Storage in Virtual Environments

Developed for Foglight Management Server 5.7.5.8 / Foglight for Virtualization, Enterprise Edition 8.6

Release Notes

May 2017


Contents

Welcome to Foglight for Storage Management

New in this release

Resolved issues and enhancements

Deprecated features

Known issues

Third party known issues

Upgrade and compatibility

System requirements

Troubleshooting

Product licensing

Getting started with Foglight for Storage Management

About Us


Welcome to Foglight for Storage Management

Foglight™ for Storage Management is a monitoring solution for virtual environments utilizing physical storage to provide metrics and alerts for: performance, capacity, and topology. With Foglight for Storage Management, virtualization administrators can visualize their entire virtual to physical storage environment through detailed architectural representations. Out-of-the-box alerts provide the ability to predict, diagnose, and resolve problems affecting performance, capacity, and availability, while allowing storage administrators to visualize the consumers of storage and impacts to changes. Foglight™ for Storage Management enables organizations to better manage their underlying physical storage for optimal virtual infrastructure performance, and reduce data gathering time with end-to-end visibility to quickly ascertain root cause.

These Release Notes cover the resolved issues, known issues, workarounds, and other important information about the 4.4.5 release of Foglight™ for Storage Management. Review all sections before starting the installation.



New in this release

Version 4.4.5 contains the following new features and updates:

Notes:



Resolved issues and enhancements

The following is a list of issues addressed and enhancements implemented in this release.

Issues resolved in this release

Defect ID

Resolved Issue

VFGLS-3789 Hitachi - Enhanced USP/VSP Parity Group calculation formula and all Parity Groups appear under the Parity Group tab.
VFGLS-3787 Hitachi - Enhanced USP/VSP Dynamic Pools (DP) query submittion and user created DPs appear under the Pools tab.
VFGLS-3786 Hitachi - Fixed an ASP issue where the Storage Collector Agent was dropping HTTPS useSSL property when doing validation.
VFGLS-3783 Increased Managed Topology Service (MTS) encoded topology size for all supported collection targets that is suitable for large environments.
VFGLS-3777
VFGLS-3776
NetApp - Fixed Disk Capacity (Raw) calculations in Storage Capacity Summary of Resource Utilization section.
VFGLS-3774 Compellent - Resolved a NullPointerException error during getUniqueID for convertMappingGroup error.
VFGLS-3771 Equallogic - Resolved a NullPointerException topology error in LUN pe-control-vol and vss-control.
VFGLS-3607 EMC - Fixed CIM Error #4 MC_ElementCompositionService.GetCompositeElements() query to get StorageVolume could be incorrect error in VMAX arrays.
VFGLS-2827 Foglight user with Storge Administrator and Storage QuickView User roles can create Storage Reports.

 


Deprecated features

32-bit installers

Support for Foglight for Storage Management on 32-bit platforms has been discontinued. You must upgrade to a 64-bit platform before installing or upgrading to FSM 4.4.5. 

 


Known issues

The following is a list of issues known to exist at the time of this release.

Cartridge-related issues

Defect ID

Known Issue

VFGLS-3799

Brocade - Selected fabrics under the Discovered Targets tab may left unchecked after upgrading from 4.4 and 4.4.1 versions.

Workaround: Select the desired fabrics under the Discovered targets tab for the Brocade agent.

VFGLS-3798

The Advanced find tab of the explorer view of the agent may show There Is No Data To Display after upgrading from 4.4 and 4.4.1 versions.

VFGLS-3467

Installation failed when install Foglight/FVE/FSM with embedded DB to Windows %PROGRAMFILES% dir.

VFGLS-3438

If both valid and invalid credentials are provided for the system to be monitored, it is possible for the valid credential to not be found or used. The invalid credential should be manually deleted in this case.

VFGLS-3405

Capacity trending and time-to-full predictions are not available for storage elements that are not being actively monitored by an agent.

VFGLS-3397 NetApp System-api-list calls made to determine what other API calls are available may trigger log messages on the NetApp system regarding access permission on the NetApp console. Foglight for Storage Management does not call these other API methods.

VFGLS-3166

Memory leak when deploying new Python agent build.

VFGLS-3152

NetApp - Used in Monitored Environment value under Summary is incorrect for NASVolumes.

VFGLS-2969

Compellent -  Incorrect error message shown for bad credentials.

VFGLS-2957 Daylight Saving Time (DST) change causes Compellent agent to request data for an incorrect time range. Stopping and starting the agent corrects this.
VFGLS-2897 VM to LUN mapping calculations can fail.
VFGLS-2881 SAN topology mapping is inconsistent.

VFGLS-2381

Values for the protection level obtained from Clariion arrays may be different if collected using the command line from those collected using an SMIS connection.

VFGLS-1938

Some NetApp filter instances will display no information for IP and FC ports.

VFGLS-1501

NetApp filer volume available capacity values are different for overcommitted volumes.

VFGLS-434

FCoE support (Fiber Channel over Ethernet).

Known Limitations

Defect ID

Known Issue

VFGLS-3637 NetApp MetroCluster configuration is not supported due to topology and command query differences between NetApp MetroCluster and Cluster (C-mode) get the inventory and performance metrics.
VFGLS-3608
VFGLS-3568 Isilon OneFS 8.0: Unable to create Isilon Agent due to not being able to authenticate target.
VFGLS-3452 EMC VNXe as a collection target is not supported.


Third party known issues

The following is a list of third party issues known to exist at the time of this release.

 

Defect ID

Resolved Issue

VFGLS-2214

NetApp filers can be configured for both SSLv3 and TLS connections. As a result of recent security changes in Java, the agent will no longer, by default, attempt SSLv3 connections when monitoring these systems. If a secure connection is required, it is strongly recommended that TLS be enabled for the filer. See https://library.netapp.com/ecmdocs/ECMP1155684/html/GUID-3E07D3F8-6A05-49C0-BF92-9C88BA252E1F.html

To enable SSLv3 connections to the filer, edit the file "jre/lib/security/java.security" from the agent manager hosting the agent monitoring the filer, remove or comment out the line jdk.tls.disabledAlgorithms=SSLv3, and restart the agent manager.

 


Upgrade and compatibility

Select one of the following upgrade paths: 

If you are using: Supported Upgrade Path
Only Foglight for Storage Management version 4.4, 4.3.5, 4.3, or 4.2

Upgrade to FVE 8.6.
Only Foglight for Storage Management version 4.1, 4.0, 3.2, 3.1.x or 3.0.x 1. Upgrade to Foglight for Storage Management 4.2.
2. Upgrade to FVE 8.6.
Foglight for Virtualization, Enterprise Edition

Upgrade to version 8.6.

 

Note: For a new installation, see Getting started with Foglight for Storage Management.

Unsupported upgrade paths

These upgrade paths are not supported:

 

The following Foglight product versions and platforms are compatible with this release.

Product Name

Product Version

Platform

Foglight Management Server

5.7.5.7 and above

All Platforms supported by these versions of the Foglight Management Server

Foglight Agent Manager

Note: The monitoring agents available in this version of Foglight for Storage Management do not support the Agent Manager HA failover mode. For more information about this mode, see the Agent Manager Guide.

5.8.5.7 and above

All Platforms supported by these versions of the Foglight Agent Manager

Foglight For Virtualization, Enterprise Edition

8.5.5 and above

All Platforms supported by these versions of the Foglight For Virtualization, Enterprise Edition

 

Upgrading with Foglight for Storage Management

Before you begin, review the licensing notes for your currently installed version.

 

During this upgrade process, Foglight for Storage Management is upgraded to version 4.4.5, and the Foglight for Virtualization cartridges are upgraded to the versions released in FVE 8.6, and Foglight is upgraded to version 5.7.5.8. The Foglight Agent Manager will be upgraded to version 5.8.5.8.

To upgrade Foglight for Storage Management:

  1. Download the Foglight for Storage Management 4.4.5 installation package for your platform from Quest Support.
  2. Obtain updated Foglight for Storage Management 4.4.5 license. To purchase a full license, contact your Foglight sales representative.
  3. Create a support bundle from your Management Server. For instructions, see "Managing Support Bundles" in the Administration and Configuration Help.
  4. Back up Foglight by backing up the file system and the Foglight database. For instructions, see "Backing up Foglight" in the Administration and Configuration Help.
    Important: If you are using Oracle RAC, you must back up the oracle-ds.xml file (or any other database connection files) before performing the upgrade.
  5. Deactivate all agents from the Administration > Agents > Agent Status dashboard.
  6. Stop the Management Server. To verify that all Management Server processes have stopped, type the following command (replacing the default installation directory Quest_Software with your installation directory):
    tasklist /v | find "Quest_Software"
    Important: If your Management Server uses an external database, do not stop the database. It is important that it continue to run during the upgrade.
  7. If you are running the upgrade using a user ID with domain administer privileges run the following command before proceeding with the upgrade:
    ICacls [foglight_home]\state\PostgreSQL-data /t /grant [domain]\administrator:(OI)(CI)F
    Where [domain]\administrator is a local or domain administrator.
  8. Launch the installation package for your platform and choose Upgrade. Follow the instructions in the installation wizard.
    Note : The database upgrade may be time consuming if you have a large topology.
  9. Upgrade any external Agent Managers (the internal Agent Manager is upgraded automatically). For instructions, see the Foglight for Virtualization, Enterprise Edition Upgrade Guide.
  10. After deploying the new storage agents to an agent manager, the agent manager baseline.jvmargs.config file, if it has been customized previously, may need to be updated. Specifically:

    1. Any memory settings under 3 Gb can be removed.
    2. Any memory settings over 3 Gb should be reduced by 3 Gb

    The storage agent now includes support for dynamic memory settings and the previous memory settings in baseline.jvmargs.config are not needed. The amount of memory used for storage agents will be adjusted automatically as more agents are brought online.

  11. Install the updated Foglight for Storage Management 4.4.5 license.
  12. Upgrade the Storage Management Agents from the Storage & SAN > Storage Environment > Administration dashboard, for each Agent Manager Host shown in the Storage Collector Agents view.
    For instructions, see "Deploying Storage Agents after an Upgrade" in the Managing Storage in Virtual Environments Installation and Configuration Guide.

    The upgrade dialog will:

  13. Upgrade the VMware Performance Agent. For instructions, see "Upgrading the VMware Performance Agent" in the Foglight for Virtualization, Enterprise Edition Upgrade Guide.
  14. If you had enabled the trial license for Foglight for Virtualization EE 7.x before upgrading, and you want to use Foglight for Virtualization EE features after upgrading, you may also need to upgrade some additional agents. For instructions, see the Foglight for Virtualization, Enterprise Edition Upgrade Guide.


System requirements

For information about system requirements for this release, see Foglight for Storage Management Installation Guide.

 

Note: Foglight for Storage Management requires a 64-bit Windows® or Linux® Agent Manager.

 


Troubleshooting

This section provides a list of references which address the most commonly faced issues relating to remote connectivity, allowing for easy troubleshooting using the vendor's information knowledgebase:

 


Product licensing

Foglight includes a licensing capability that restricts access to those features that are defined in the license. Any Management Server installation requires a license that grants access to server-specific parts of the browser interface and the features associated with them. Foglight cartridges are also license-protected. While some cartridges are covered by the base Foglight license (such as Foglight Agent Manager cartridges and the Cartridge for Infrastructure), others may require an additional license.

Foglight for Virtualization, Enterprise Edition and Foglight for Storage Management are licensed separately. Note the following:

No matter which package you download and install, when the licenses for both products are activated, the features and functionality of the final installed solution are identical.

 

To activate a trial or a purchased commercial license:

  1. On the navigation panel, under Dashboards, click Administration > Setup > Manage Licenses.
  2. Click Install.
  3. In the Install License dialog box, click Browse.
  4. In the file browser that appears, specify the location of the license file.
  5. In the Install License dialog box, click Install License.

 


Getting started with Foglight for Storage Management

Contents of the release package

The Foglight for Storage Management 4.4.5 release package contains the following:

  1. Foglight for Storage Management 4.4.5
  2. Product documentation, including:

Installation instructions

Foglight for Storage Management is typically installed using a package installer that includes Foglight for Virtualization, Enterprise Edition. For information about installing Foglight for Storage Management, see the Foglight for Storage Management Installation Guide.

Note: Both products require Management Server 5.7.5.8, which is included in the installer.

While not recommended, it is possible to install the Foglight for Storage Management cartridge in a general Foglight installation. However you must upgrade to Foglight 5.7.5.8 before installing the cartridge, which may affect other installed cartridges. You may want to consult Professional Services before attempting this upgrade.

Notes:

 

To install the Foglight for Storage Management cartridge in a Foglight installation:

  1. Upgrade to Foglight 5.7.5.8. For instructions, see the Foglight Upgrade Guide.
  2. Upgrade the Foglight for Virtualization, Enterprise Edition cartridges to compatible versions. For a list of cartridges and instructions, see the Foglight for Virtualization, Enterprise Edition Upgrade Guide.
  3. Install and enable the ManagedTopologyService cartridge.
  4. Install and enable the SDK cartridges PythonAgentSDK, StorageAgentSDK.
  5. Install and enable Storage-4_4_5.car.

Additional resources

Additional information is available from the following:

Globalization

This section contains information about installing and operating this product in non-English configurations, such as those needed by customers outside of North America. This section does not replace the materials about supported platforms and configurations found elsewhere in the product documentation.

This release was not enabled and tested for international operation. Only U.S. English configurations of this product and U.S. English datasets are fully supported. Support for non-ASCII characters or non-English configurations may work appropriately, but these configurations have not been tested and this release should be used with caution in these environments.

 


About Us

We are more than just a name

We are on a quest to make your information technology work harder for you. That is why we build community-driven software solutions that help you spend less time on IT administration and more time on business innovation. We help you modernize your data center, get you to the cloud quicker and provide the expertise, security and accessibility you need to grow your data-driven business. Combined with Quest’s invitation to the global community to be a part of its innovation, and our firm commitment to ensuring customer satisfaction, we continue to deliver solutions that have a real impact on our customers today and leave a legacy we are proud of. We are challenging the status quo by transforming into a new software company. And as your partner, we work tirelessly to make sure your information technology is designed for you and by you. This is our mission, and we are in this together. Welcome to a new Quest. You are invited to Join the Innovation™.

Our brand, our vision. Together.

Our logo reflects our story: innovation, community and support. An important part of this story begins with the letter Q. It is a perfect circle, representing our commitment to technological precision and strength. The space in the Q itself symbolizes our need to add the missing piece — you — to the community, to the new Quest.

Contacting Quest

For sales or other inquiries, visit http://quest.com/company/contact-us.aspx or call +1-949-754-8000.

Technical support resources

Technical support is available to Quest customers with a valid maintenance contract and customers who have trial versions. You can access the Quest Support Portal at https://support.quest.com.

The Support Portal provides self-help tools you can use to solve problems quickly and independently, 24 hours a day, 365 days a year. The Support Portal enables you to:

 


Copyright© 2017 Quest Software Inc.

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