Dell Foglight™ for SNMP 5.8.5.7

Developed for Foglight Management Server 5.7.5.7

Release Notes

February 2017


Contents

Welcome to Foglight for SNMP

New in this release

Resolved issues and enhancements

Known issues

Third party known issues

Upgrade and compatibility

System requirements

Product licensing

Getting started with Foglight for SNMP

About Dell

 


Welcome to Foglight for SNMP

Foglight for SNMP extends Foglight for Infrastructure by introducing the ability to monitor a broader set of hosts and devices that the Infrastructure agent does not currently support. Foglight for SNMP supports SNMP versions 1, 2c, and 3. Use Foglight for SNMP for the following monitoring activities:

These Release Notes cover known issues, system requirements, licensing and other important information relating to the 5.8.5.7 release of Foglight for SNMP. Review all sections before starting the installation.

 


New in this release

This release of Foglight for SNMP does not include any new features. It is made to accompany the 5.8.5.7 release of Foglight for Infrastructure.

 


Resolved issues and enhancements

The following is a list of issues addressed and enhancements implemented in this Foglight for SNMP release.

Defect ID

Known Issue

IC-3586

The NullPointerException was thrown if the network collection was failed.

 


Known issues

The following is a list of issues known to exist at the time of this release.

Defect ID

Known Issue

IC-3612

The system.sysObjectID is not correctly formatted on some SNMP engines.

IC-3576

Documentation is missing SNMP agent sizing recommendations.

IC-3558

In some cases, the SNMP Monitors Default Collection Interval did not match the default Management Server Time Range.

IC-3533

Add support for POLYCOM® RealPresence® Collaboration Server (RMX®).

IC-3520

Enhance Foglight for SNMP to better handle devices that are not currently supported (that is, devices that have no sysObjectID in the Supported devices list).

IC-3239

The agent logs an IOException when parsing Integer64 or Counter64 in SNMP.

Workaround: Use SNMP V2c credential to collect Count64 SNMP data.

IC-3176

(SNCAR-837)

In a Foglight federation environment, where there are several Federated Child Servers connected to a single Federation Master Server, the SNMP property configurations (ASPs) on the Child Servers do not stay synchronized.

 


Third party known issues

There are no known third party issues specific to this release of Foglight for SNMP.

 


Upgrade and compatibility

The latest version of Foglight for SNMP is 5.8.5.7.

Prerequisite: Foglight for Infrastructure 5.8.5.4 (or later) must be installed before upgrading to Foglight for SNMP 5.8.5.7.

Note: Foglight for Infrastructure is order-dependent. Therefore, the Agent Manager must be updated on the Management Server prior to installing Foglight for Infrastructure.

 

Important: The BindUpTimeToHostBootTime rule was updated since Foglight for SNMP version 5.8.5.6. Before upgrading Foglight for SNMP to version 5.8.5.6 or later from old versions (for example, 5.8.5.3), ensure that the BindUpTimeToHostBootTime rule was not modified on your environment. After upgrading to version 5.8.5.6 or later, you must disable the GenericSNMPService cartridge and then re-enable it (or restart the Management Server), so that the rule change takes effect.

 

To upgrade Foglight for SNMP to the latest version:

  1. Use the Administration > Cartridges > Cartridge Inventory dashboard to install the SNMPCartridge-5_8_5_7.car cartridge and all the sub-cartridges within it. Do not delete the older version of the .car file. Install version 5.8.5.7 over the older version.
  2. Manually upgrade the agents.
    1. Navigate to the Administration > Agents > Agent Status dashboard.
    2. Do one of the following:
      • Select any GenericSNMPAgent type agent and any GenericSNMPTrapAgent type agent and click Upgrade.
      • Click Deploy Agent Package and deploy both GenericeSNMPAgent and GenericSNMPTrapAgent packages to the targeted Foglight Agent Manager host.
  3. Disable the GenericSNMPService cartridge and then re-enable it (or restart the Management Server), so that the rule changes takes effect.

 

The following Foglight product versions and platforms are compatible with this release.

Product Name

Product Version

Platform

Foglight Management Server 5.7.5 or later All Platforms supported by this version of the Foglight Management Server
Foglight Agent Manager
Note: The monitoring agents available in this version of Foglight for SNMP support the Agent Manager HA failover mode. For more information about this mode, see the Agent Manager Guide.
5.8.5 or later All Platforms supported by this version of the Foglight Agent Manager

 


System requirements

Before installing Foglight for SNMP, ensure your system meets the following minimum hardware and software requirements.

 

Foglight for Infrastructure

Foglight for Infrastructure 5.8.5.4 (or later) must be installed.

Operating System

Foglight for SNMP can be installed on any Foglight Management Server configuration compatible with this release.

Platform, Memory, and Hard Disk Space

The platform, memory, and hard disk space requirements for the monitored servers must match the Agent Manager requirements. For complete information, see the Foglight System Requirements and Platform Support Guide.

 

Supported devices

The following devices are currently supported by the SNMP agent.

Vendor

sysObjectID

IBM

1.3.6.1.4.1.2

UNIX

1.3.6.1.4.1.4

CISCO

1.3.6.1.4.1.9

HEWLETT_PACKARD

1.3.6.1.4.1.11

DELL

1.3.6.1.4.1.23

AVAYA

1.3.6.1.4.1.34

RTEL_NETWORKS

1.3.6.1.4.1.35

SUN_MICRO_SYSTEMS

1.3.6.1.4.1.42

3COM

1.3.6.1.4.1.43

SYN_OPTICS

1.3.6.1.4.1.45

APPLE_COMPUTER

1.3.6.1.4.1.63

RADWARE

1.3.6.1.4.1.89

DLINK

1.3.6.1.4.1.171

COMPAQ

1.3.6.1.4.1.232

MICROSOFT

1.3.6.1.4.1.311

INTEL

1.3.6.1.4.1.343

ADTRAN

1.3.6.1.4.1.664

DELL

1.3.6.1.4.1.674

AXX_CELERA

1.3.6.1.4.1.1218

JUNIPER_NETWORKS_FUNK_SOFTWARE

1.3.6.1.4.1.1411

BROCADE

1.3.6.1.4.1.1588

EXTREME_NETWORKS

1.3.6.1.4.1.1916

FOUNDRY

1.3.6.1.4.1.1991

HUA_WEI

1.3.6.1.4.1.2011

UC_DAVIS

1.3.6.1.4.1.2021

RAPID_CITY_COMMUNICATION

1.3.6.1.4.1.2272

JUNIPER_NETWORKS

1.3.6.1.4.1.2636

NET_SCREEN_TECHLOGIES

1.3.6.1.4.1.3224

F5_LABS

1.3.6.1.4.1.3375

NETGEAR

1.3.6.1.4.1.4526

JUNIPER_NETWORKS_UNISPHERE

1.3.6.1.4.1.4874

ENTERASYS

1.3.6.1.4.1.5624

FORCE10

1.3.6.1.4.1.6027

ALCATEL

1.3.6.1.4.1.6486

VM_WARE

1.3.6.1.4.1.6876

NET_SNMP

1.3.6.1.4.1.8072

SONIC_WALL

1.3.6.1.4.1.8741

FORTINET

1.3.6.1.4.1.12356

EQUAL_LOGIC

1.3.6.1.4.1.12740

AIRE_SPACE

1.3.6.1.4.1.14179

XIRRUS

1.3.6.1.4.1.21013

H3C

1.3.6.1.4.1.25506

 

 


Product licensing

Foglight includes a licensing capability that restricts access to those features that are defined in the license. Any Management Server installation requires a license that grants access to server-specific parts of the browser interface and the features associated with them. Foglight cartridges are also license-protected. While some cartridges are covered by the base Foglight license (such as Foglight Agent Manager cartridges and the Cartridge for Infrastructure), others may require an additional license. This cartridge is covered by the base Foglight license.

 

To activate a trial or a purchased commercial license:
  1. On the navigation panel, under Dashboards, click Administration > Setup & Support > Manage Licenses.
  2. Click Install.
  3. In the Install License dialog box, click Browse.
  4. In the file browser that appears, specify the location of the license file.
  5. In the Install License dialog box, click Install License.

 


Getting started with Foglight for SNMP

Contents of the release package

The Foglight for SNMP release package contains the following:

  1. Cartridge file:
  2. Product Documentation, including:

Installation instructions

Foglight for SNMP is distributed as a .car file: SNMPCartridge-5_8_5_7.car. Install the .car file and then manually upgrade the GenericSNMPAgent and GenericSNMPTrapAgent agents.

 

Prerequisites: Ensure that the following prerequisites are met before beginning the installation process:

 

To install Foglight for SNMP and manually upgrade the agent packages:

  1. Use the Administration > Cartridges > Cartridge Inventory dashboard to install the SNMPCartridge-5_8_5_7.car cartridge and all the sub-cartridges within it.
  2. Manually upgrade the agents.
    1. Navigate to the Administration > Agents > Agent Status dashboard.
    2. Do one of the following:
      • Select any GenericSNMPAgent type agent and any GenericSNMPTrapAgent type agent and click Upgrade.
      • Click Deploy Agent Package and deploy both GenericeSNMPAgent and GenericSNMPTrapAgent packages to the targeted Foglight Agent Manager host.

 

For full installation instructions, refer to the topic "Installing Foglight Cartridges" in the Foglight Administration and Configuration Help.

After the installation, run an SNMP Discovery to deploy the agent package to a selected Foglight Agent Manager. To run the discovery, go to the Infrastructure dashboard and click SNMP Hosts. During the discovery, the discovery agent and monitoring agents are created and you can select the devices that you want Foglight to monitor. For more information about running the SNMP Discovery, see the Foglight for SNMP User and Reference Guide.

 

Product:

Installing this file:

Adds these cartridges to Cartridge Inventory:

Foglight for SNMP

SNMPCartridge-5_8_5_7.car

GenericSNMPAgent 5.8.5.7

GenericSNMPConfiguration 5.8.5.7

GenericSNMPDashboard 5.8.5.7

GenericSNMPServices 5.8.5.7

GenericSNMPTrapAgent 5.8.5.7

SNMPCartridge 5.8.5.7

Additional resources

Additional information is available from the following:

Globalization

This section contains information about installing and operating this product in non-English configurations, such as those needed by customers outside of North America. This section does not replace the materials about supported platforms and configurations found elsewhere in the product documentation.

This release is Unicode-enabled and supports any character set. In this release, all product components should be configured to use the same or compatible character encodings and should be installed to use the same locale and regional options. This release is targeted to support operations in the following regions: North America, Western Europe and Latin America, Central and Eastern Europe, Far-East Asia, Japan.

This release has the following known capabilities or limitations: The server will be enabled for Global Operations, but not localized to any particular locale. Some legacy agents cannot support multi-byte locales.

 


About Dell

Dell listens to customers and delivers worldwide innovative technology, business solutions and services they trust and value. For more information, visit www.software.dell.com.

Contacting Dell

For sales or other inquiries, visit http://software.dell.com/company/contact-us.aspx or call 1-949-754-8000.

Technical support resources

Technical support is available to customers who have purchased Dell software with a valid maintenance contract and to customers who have trial versions. To access the Support Portal, go to http://support.software.dell.com.

The Support Portal provides self-help tools you can use to solve problems quickly and independently, 24 hours a day, 365 days a year. In addition, the portal provides direct access to product support engineers through an online Service Request system.

The site enables you to:

 


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